Mission:
Empower hospital consumers to make data-driven management decisions thru real-time access to hospital census and industry standard resource utilization data.
Scope:
- Manage all aspects of the Executive Information System (EIS), an on-line business intelligence tool, offering a visual display of real-time reporting of key hospital performance indicators. The EIS provides query and reporting capabilities for executive decision makers, and allows staff to view daily, monthly, annual hospital utilization.
- Conduct and distribute analysis and reporting on hospital census, activity, cost and patient quality measures.
- Provide scheduled and ad hoc EIS training to all users of the system.
- Distribute protocol resource utilization reports to Institute scientific and clinical directors, identifying research utilization by patient, protocol, branch and Institute.
- Coordinate annual Institute Planning process, which supports budget planning and the development of the annual strategy and operating plan.
- Support the Office of Chief Financial Officer (OCFCO) in the coordination of operational reviews evaluating the operations (leadership & staffing, resources, quality of services, and training) of clinical departments.
- Benchmark Clinical Center services, using industry standard data, with comparable Academic Medical Centers in support of operational review process.
Deliverables:
- Census and utilization reports
- Management Reports (Quarterly)
- Department Heads Census Updates (Monthly)
- Institute Utilization Reports (Mid-Year & Year-End)
- Ad-hoc analysis (Ongoing)
- EIS Training (Quarterly / Ongoing)
- Institute Planning (Annually)
- Operational Reviews (As scheduled)
- Benchmarking / Performance Measurement (Ad-hoc (per operational review schedule)
Stakeholders:
- Clinical Center senior management, department heads and section chiefs
- NIH Institute leadership, Institute clinical directors, scientific directors, branch chiefs and principal investigators
- NIH leadership, NIH Director, Deputy Director for Intramural Research